Why Choose MicroAge for Service Solutions?
Our Service Solutions model is to first develop, implement and finally support the technology put into place. Whether it is business to business or peer to peer, we've organized our department to better serve you. We provide:
- Dedicated and highly specialized manufacturer certified professionals
- Best practices and quality systems analysis
- Service support and maintenance of products from leading manufacturers
- End to end information technology
- Access to Canada's largest network of IT solution providers
Who Are MicroAge Personnel?
We employ top of the line computer, printer and network technicians. The team includes:
- Microsoft Certified System Engineers and Administrators
- Certified Novell Engineers and Administrators
- IT Architect/Integration Servcies Specialists
In addition, our staff is CompTIA-A+ Cerfified, P.S.S. and A.C.T. and are certified printer solution specialists for specific brands.
Our Service Solutions Team is steamlined to coordinate with both Sales and our Solutions Partners. Even if your product is dated outside of its warranty period, our service personnel are able to diagnose and potentially repair the system(s).
Comprehensive On-Site Maintenance
Designed for corporate clients and retail customers alike who desire the convenience of multiple service calls and annual preventative maintenance combined with the availability of loaner equipment, with planned technician expenses or travel charges.
Time and Materials Hardware Maintenance
Available for customers who desire hardware repair services on an as-needed basis. This service offering gives our non-contracted clients the ability to access MicroAge maintenance services for both warranty and non-warranty repairs.
Depot Repair / Carry-In Services
Offers low-cost repair option through either drop-off or mail-in depot service programs. MicroAge will work clients to provide a support plan that fits both budget and business needs. Utilizing manufacturer certified and A+ certified technicians, diagnostics systems and access to a worldwide logistics network, the MicroAge depot repair service and network of Authorized Service Centers provide complete warranty and non-warranty maintenance services.
Topics
Please select a category below to learn more about our solutions:
Contact us at (807) 343-4490 to find out how our product experts can assist your next hardware or software solution project.
Infrastructure