| Who should attend? | This course is intended for participants who are new Outlook users and may have some experience with other e-mail and personal information management programs. |
| Prerequisites: | Windows 95, Windows 98, or Windows NT 4.0 |
| Performance objectives: | Upon completion of the course, participants will be able to accomplish the following: - Explore the Outlook environment and create customized notes
- Communicate with electronic mail quickly and easily
- Manage contact information and track communications
- Address, distribute, file, sort, and find messages efficiently
- Record, prioritize, and track tasks
- Schedule and manage appointments efficiently
- Coordinate and schedule meetings with others
- Select print styles and print Outlook items
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Course Outline
Module 1: Understanding the Outlook Environment
Working in Outlook
Using the Outlook Bar
Viewing Outlook Folders
Working with the Advanced Toolbar
Creating and Customizing Notes
Module 2: Communicating with E-mail Messages
Creating and Sending Messages
Addressing Messages with the Address Book
Entering Message Content
Using Attachments
Setting Message Options
Creating a Signature
Replying to, Forwarding, and Deleting Messages
Replying to a Message
Forwarding a Message
Deleting Messages
Module 3: Working with Contacts
Managing Contacts
Using Contacts
Creating New Contacts
Entering Additional Contact Information
Editing Contact Information
Viewing Contacts
Sending E-mail from Contacts
Tracking Communications in Journal
Module 4: Managing Messages
Creating Distribution Lists
Organizing, Sorting, and Finding Messages
Organizing Messages in Folders
Sorting Messages
Finding Messages
Module 5: Managing Tasks
Creating, Editing, and Deleting Tasks
Adding Tasks
Creating a Recurring Task
Organizing and Tracking Tasks
Organizing Tasks
Tracking Tasks
Module 6: Scheduling and Managing Appointments
Scheduling Appointments
Navigating in Calendar
Changing the Calendar View
Scheduling New Appointments
Managing Appointments
Module 7: Scheduling Meetings
Planning, Requesting, and Scheduling Meetings
Planning a Meeting
Requesting a Meeting
Responding to a Meeting Request
Rescheduling and Canceling Meetings
Rescheduling a Meeting
Canceling a Meeting
Module 8: Printing Outlook Items
Selecting Print Styles and Printing Messages
Selecting a Print Style and Printing a Message
Printing Schedules and Contact Lists
Printing Schedules
Printing Contact Lists
